Designed for
For HVAC and field-service companies with 3–25 technicians who want to replace manual follow-up with a clear path from request to collection.
HVAC maintenance and field-service companies across the region
Field Tek: dispatch, job sheets, and maintenance history in the field
From service-request intake to an electronic invoice on-site before the technician leaves — built with field-service partners across the region.
Dispatch dashboard
Technician mobile app
No-app customer portal
Field TekHVAC maintenance and field-service companies across the region
Operating brief
What Field Tek brings under control
HVAC maintenance and field-service companies across the region
Field Tek — field-service scheduling and dispatch. Field Tek (Field Service Management) is built for HVAC maintenance and field-service companies across the region. A ready, Arabic-first system for HVAC maintenance companies: request intake, dispatch board, field execution with job evidence, quotes, and local invoices. Review starts with a workflow-specific demo; we make no customer-results or automatic-compliance claims before each business is configured and measured. In short: Field Tek: dispatch, job sheets, and maintenance history in the field.
Core workflow
A request comes in, dispatch assigns an available technician, the job is documented with photos and checklists, then the electronic invoice is issued before leaving the site.
Field Tek organizes request intake, dispatch, and proof of work before the invoice is issued.
System modules
What the system delivers
Dispatch dashboard
01Receive service requests and assign them to an available technician with live job status.
Technician mobile app
02Job details and site context, checklists, before/after photos, and sync on poor connectivity.
No-app customer portal
03A signed link for request status, quote approval, invoice, and feedback — without forcing a customer app install.
Local invoicing and collection
04Quotes and electronic invoices with local payment paths, and e-invoicing wiring when credentials are ready — no compliance claims before legal setup.
From daily work to decision
How Field Tek works in practice
01
A working day on the system
With Field Tek, a service request arrives in the morning, dispatch assigns an available technician, and the job is documented with photos and checklists before leaving the site. The electronic invoice is issued in the field, so accounting does not wait until evening. Field Tek — scheduling and dispatch for Arab teams — runs the day from intake to collection.
02
Market and operating fit
Field Tek targets HVAC and field-service companies in the region: weak-connectivity support, Arabic UI, and local invoicing without forcing foreign tools onto technicians.
03
What it replaces
Instead of a WhatsApp group and paper notes, Field Tek gives a clear path for request, dispatch, proof of work, and invoice — what 3–25 technician teams actually need.
04
Buying and rollout notes
Field Tek operating notes: dispatch discipline beats fancy maps. Assign jobs, capture proof photos, invoice on site, then review incomplete jobs daily. Field Tek field service management for Arab teams is judged by empty-trip reduction and same-day collection — not by dashboard cosmetics. Pilot with one crew lead who already lives in WhatsApp chaos so the contrast is obvious. Before a full Field Tek rollout, run one crew for a week: dispatch, proof photos, on-site invoice. Measure empty trips and same-day collection. Refuse complex maps until the lead closes tickets daily. Scheduling and dispatch for Arab teams is judged by fewer return visits, not screen count. Keep the technician UI Arabic and light even on weak networks.
Frequently asked questions
Beachhead ICP: Jordanian companies with 3–25 technicians and hundreds of jobs per month. Very small solo operators may not fit the first phase economically.
See the Field Tek workflow for your team
Review the Field Tek page, then contact us to set the right operating step for your team.